Performance
4.0/5
Satisfied4 reviews
  • ≤4h
    average response time
  • 88.9%
    on-time delivery rate
  • US $8,000+
    {0} orders
Minor customization
QA/QC inspectors (2)
See all verified capabilities ({capacitiesNum})
Profile
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by TüVRheinland
Overview
Company registration date2013-07-08
Floor space(㎡)725
Accepted languagesEnglish
Years exporting10
Years in industry10
Production capabilities
Production machines64
Quality control
Product Support traceability of raw materialsYes
Product inspection methodRandom inspection, According to client's requirement
Quality control conducted on all production linesYes
QA/QC inspectors2
Trade background
Main marketsNorth America(40%), Western Europe(20%), Eastern Asia(15%)
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demand
New products launched in last year100
R&D engineers4
R&D engineer education levels4 graduate
Reviews (4)
4.0 /5
Satisfied
  • Supplier service
    4.0
  • On-time shipment
    4.0
  • Product quality
    4.0
I think I have written 2 maybe 3 bad reviews in my life. I find them to be a waste of time. For this experience I will warn the future purchaser. They like to do the bait and switch, all literature explaining product and then give you something else. On all their ads it read 1 was the MOQ and 500ml was the size of the cup. Then it turns out 1 was not the MOQ so I canceled the order for them. I really wanted the cup and they said the MOQ was 36 at a higher price than advertised, so I agreed, keeping in mind this cup is 500 ml I felt I could still make the best of this on my end. When I recieved the cup they were 230ml half the cup I purchased. When I contacted them to explain the mistake with 2 possible solutions. They wanted nothing to do with it. There mistakes were made into my mistakes and a heavy guilt trip layed on me if I proceeded to rectify what was fair that this person would literally be fired. The most unprofessional vendor I have done business with, not trustworthy

    Response from supplier:

    Actively to solve the problem for the buyer, but the buyer refused to communicate, and also scold, such an offensive attitude can not be accepted by anyone. According to the requirements of the buyer, and the product does not have any quality problems, but the rude request for a refund, but fair or Ali proves that you are also responsible
    03 Mar 2024
    See all reviews
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